drona24.org Terms and Conditions 
Last Updated: 19/04/2024 
Welcome to drona24.org ("we," "us," or "our"). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read these Terms carefully before using our website. 
1. Acceptance of Terms 
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our website. 
2. Changes to Terms 
We reserve the right to modify or revise these Terms at any time. Your continued use of the website after any changes to these Terms will constitute your acceptance of such changes. Please review these Terms regularly. 
3. Privacy Policy 
Our Privacy Policy [link to Privacy Policy] is an integral part of these Terms and is incorporated by reference. By using our website, you agree to the terms of our Privacy Policy. 
4. User Conduct 
You agree to use our website for lawful purposes only and in a manner consistent with all applicable laws and regulations. You may not engage in any conduct that, in our sole discretion, restricts or inhibits any other user from using or enjoying our website. 
5. Intellectual Property 
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of [drona24.org] and is protected by intellectual property laws. You may not reproduce, distribute, or display any portion of the content without our prior written consent. 
6. Third-Party Links 
Our website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of third-party websites. 
7. Disclaimer of Warranties 
Our website is provided "as is" without any representations or warranties, express or implied. We do not warrant the accuracy, completeness, or reliability of any content on our website. 
8. Limitation of Liability 
In no event shall [drona24.org] be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website. 
9. Governing Law 
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts of Basti, UP, India. 
10. Contact Information 
If you have any questions about these Terms, please contact us at [email protected] 
Cancellation & Refund Policy 
DRONACHARYA SEWA TRUST believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them. 
DRONACHARYA SEWA TRUST does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product or service delivered is not good. 
In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 30 days of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 30 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
In case of any Refunds approved by the DRONACHARYA SEWA TRUST, it’ll take 16-30 days for the refund to be processed to the end customer. 

REFUND POLICY

Refund Policy
[Dronacharya Sewa Trust] Refund Policy
Last updated: [11-12-2023]
Thank you for shopping at [Dronacharya Sewa Trust]. We appreciate the trust you have placed in us and want to ensure you are satisfied with your purchase.
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have [15] calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at [[email protected] or [email protected]].
Exceptions
Certain types of items cannot be returned, like perishable goods, custom products, and personal care items. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Changes to this Refund Policy
We reserve the right to update or change our refund policy at any time. Any changes will be posted on this page.
By making a purchase on our website, you acknowledge and agree to our refund policy.